Shipping and Returns
PLEASE NOTE: Orders are not processed on Weekends or Public Holidays.
Where do you post to?
We can post to anywhere within Australia.
How long until I receive my order?
Orders are typically processed the next business day after being received. Orders are then sent via Star Track or Australia Post and can take up to 7 business days to arrive.
How do I return a faulty product?
Please contact our support team via e-mail with your faulty product claim.
Can I exchange my product?
If you have ordered or been shipped an incorrect item, (i.e. incorrect colour headphones) please contact us via e-mail stating your online order number. Exchanges can be issued, provided the product has not been opened.